Shipping policy

This policy explains how {{ shop_name }} handles orders for retail products purchased through our online store.

Order processing

Orders are usually processed within 1 to 2 business days. You will receive a confirmation email once your order ships.

Delivery

We ship across Australia. Delivery timeframes depend on your location and the carrier. Any shipping charges are shown at checkout before you pay.

Local pickup

You can choose local pickup at the salon at checkout and collect your order at your next visit, usually ready within 24 hours. We will email you when your order is ready.

Questions

For any questions about a shipment, email us at {{ email }}{% if shop.phone != blank %} or call {{ shop.phone }}{% endif %}.